How to Talk to Your Parents about a Medical Alert System


How does medical alert monitoring work?

Most home medical alarms operate as a two-way calling device that your loved one can use to call a response center for assistance. Most also come with battery-operated pendant buttons that act as a remote for the home unit.

When the emergency button is pressed, the monitoring center responds. Depending on the response from the home, the monitoring responders will either contact someone from your parent’s emergency contacts or call emergency responders.

What are the benefits of a medical alarm with a battery versus an alarm without a battery?

A mobile alarm with a battery is great for older adults on the go, but a battery-operated device will have to be plugged in to charge, and batteries can eventually lose their ability to hold a charge.

Most pendant batteries connected to a home monitoring unit can last for several years without needing to be replaced, but they can’t be used outside the home. For peace of mind, we recommend having both a mobile alarm that runs on batteries and a home unit that plugs into the wall.

Can I access my parent’s medical alert device through an app?

Many medical alert services offer apps to help you monitor your loved ones. Bay Alarm Medical has a caregiver tracking app that lets you locate your parent and see if their medical alert’s battery is running low.

GetSafe offers a similar caregiver app with its Mobile Help Button. Check with the company you’re interested in to be sure an app is available and to find out if it will cost extra.

Why do I need a waterproof or water-resistant medical alert device?

According to the National Institutes of Health, falls are one of the leading causes of injuries in individuals over age 65, and most falls happen in the bathroom.¹

A waterproof or water-resistant, battery-operated alarm button can be worn in the shower and provide much-needed peace of mind for both older adults and their loved ones.


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