For more ADT-specific questions, visit our page devoted to ADT customers’ frequently asked questions.
Why is ADT more expensive than other home security companies?
Like most home security companies, there are a number of ADT monitoring packages to choose from.
In addition to monthly monitoring costs, you also need to consider:
- Equipment costs
- Activation fees
- Installation costs
- Upgrades you want (like cameras, medical alert, etc.)
Because ADT offers so many options and upgrades, it’s easy to end up with a customized ADT package that is more expensive than its competitors.
Just be sure to keep a tally as you work with an ADT security pro to put together the right package for your home. If budget constraints are a factor, let your representative know up front how much you can afford.
Is ADT worth the price?
ADT’s higher costs can be worth it if you’re looking for a security company with a long-standing reputation and track record. We consider ADT a luxury home security brand, but that’s not what everyone is looking for.
For people on a budget or those thinking of moving within the next three years, the cost can be prohibitive.
Does ADT home security work for renters?
Yes. ADT offers wireless home security equipment that makes it easy for renters because wireless security doesn’t require you to drill into walls.
The best way to set up security if you’re renting is to schedule an in-person consultation where an ADT representative can assess your needs and propose a package designed specifically for your space.
But be aware that ADT’s control panel is usually wired into the wall.
Why does the number of monitoring centers matter?
Multiple monitoring centers means you get the benefit of “redundant monitoring.”
Redundant monitoring means that if one center goes down due to a power outage or an extreme weather event, the homes monitored by that center are automatically transferred to another center.
This means you’ll always have the protection of 24/7 monitoring even if something happens to take a monitoring center offline.
What happens if I cancel my contract early?
ADT requires a 36-month contract, and they do charge early termination fees if you cancel your service before the end of your term.
If you drop ADT in the middle of your contract, you’ll owe the company 75% of the remaining balance of your contract.
Do I own my ADT equipment?
ADT leases its equipment, but the company doesn’t require customers to return equipment at the end of a contract.
The price of equipment is included in your monthly payment; however, ADT is known to offer special deals that may eliminate the equipment cost when you sign a monitoring contract.
Talk to a representative to find out what deals are available when you set up your ADT home security system.